how do i send notification for the users who have not logged time in a week ? 1. Send notifications

[srinivas.kedarisetty]

How do i send notifications for the users if they missing time logging. 

- Team are assigned to jira for this week and they include story points.

- Team member misses logging the time

- I has a scrum master needs to check which team member did not log time. 

- User should get notification if he missed logging time

- Feature is already there, how to configure

[Sudarshan · Accepted solution]

Hello @srinivas.kedarisetty  welcome,

You can check with your Jira admin to configure a Automation rule as in the below sample picture. (i have not tested it, this is just an example)
or refer here for more details -

- https://www.atlassian.com/software/jira/features/automation#:~:text=Automation%20is%20a%20no%2Dcode,focus%20on%20what's%20most%20important.&text=Every%20Jira%20Cloud%20instance%20now,a%20built%20in%20native%20feature.

What should be done is:
1. when a work log is created. the rule checks if the value in the worklog field (i have used timespent) is empty, if empty a mail will trigger to the assignee of the issue.

On a lighter note as a Scrum Master -- why dont you check and educate your developers to update the field, this could be a 1 min ask during your daily, that should help them understand its importance.
There could be a huge chance that the developers can miss or ignore an automated notification also :), and are you sure that the developers input the exact time spent value.?

[srinivas.kedarisetty]

Even after requesting the Developers multiple times, we face this issue.....

[Sudarshan]

maybe they dont understand the value in entering the time.
help them understand why it is important and maybe how it affects the delivery, revenue ..etc...

Jira as a tool will help you get this notification possible, if the automation does not work, there are REST API which can get things done, but in order to get a good working team, its individuals which will help in getting it.!

Another question: You say you are giving story point estimation and ask your developers log time, why so.? 

[Daniel Ebers]

Hi @srinivas.kedarisetty

you could use the following Team Playbook play to find out the reasons why time tracking is avoided with your teams:

5 whys
https://www.atlassian.com/team-playbook/plays/5-whys

My +1 for fixing it on an organizational level rather than automation rules or similar in that case.

Regards,
Daniel