It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how do i migrate my Jira on Prem to cloud without loosing any data

i have been using jira prem for a few months and we purchased jira cloud and started using it.

Now we are ready to migrate the the prem data to production.

 

Kindly share guidelines so we dont loose data. we have data on prem and in the cloud

2 answers

1 vote

Is this a simple "move Server to Cloud" or are you trying to merge from Server on to Cloud?

I have data on both instances that I do not want to loose. So I will say merge to cloud. As we want to only use the cloud instance going forward

Like Jimmy Seddon likes this

Thank you

I have been able to run all back ups, but when I try to import it fails with  " There was an error importing file. Please try again or choose a different file

0 votes

Not an expert on migrations, but it appears you cannot migrate from Jira Server to Jira Cloud without overwriting existing data on your Jira Cloud instance.

See https://confluence.atlassian.com/cloud/migrate-from-jira-server-to-jira-cloud-972349848.html

However, you can probably migrate all your Jira Cloud instance data to your Jira Server first and then everything back to your Jira Cloud instance.

See https://confluence.atlassian.com/jirakb/merge-multiple-instances-of-jira-cloud-779160767.html

Merge server to cloud as I have data on cloud that I do not want to loose

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

273 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you