how do i associate a status with a resolution

Barbara Coen November 5, 2016

want the Status of Won't Fix to map to resolution of Won't Do.

2 answers

4 votes
Alexander Pampushko November 5, 2016

You can add workflow transition post-function to set the resolution on the transition.

Edit workflow, change transition and add post-function named "update field" for field "resolution"

To add a post function to a transition:

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Choose  > Issues. Select Workflows to open the Workflows page, which displays all of the workflows in your system.
  3. Click Edit for the workflow that has the transition you wish to change.
  4. In the Workflow Designer, select the transition:

  5. Click Post functions in the properties panel.
  6. Add "Update Issue Field" (Updates one of the issue's fields to a given value)

 

Or you can use a screen on the transition

If you put the resolution on that screen,

then the user using the transition will be shown the resolution and can set it there.

0 votes
Radhika Tk March 31, 2018

Hi,

This will work fine for the issues created after publishing the workflow. What happens to the issues that those that were created before adding this postfunction? How to edit those resolution fields.

 

Thanks,

Radhika

Joe Pitt
Community Leader
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April 1, 2018

I suggest adding a transition from the status back to itself only you can execute and run them through it.

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