how do I set up groups for projects

I need to have users only see/work the project they are assigned. Currently I have created a project group and assigned people to that group. I removed those users from the jira-users group. I then added the project based group to the roles for the project under Users.

Currently no one from that group can see the project.

What am I missing?

2 answers

Thomas, first you would have to check your JIRA Global Permissions in order to check if the jira-users group is not the default group of your instance, which means that they are the only group who has JIRA Users Global Permissions, if they are, you can't, then, remove users from this group as they might lose access to JIRA as a whole:

In a second point, about restricting projects for a set of users, you might want to review your Project Permissions and grant for each specific groups JIRA Browse Projects permission. This permission is the one that controls who has view permission over the project, groups assigned this permission in a permission scheme will be able to browse the project content.

This link contains a little more information about JIRA Project Permissions:

I hope it helps!

Hmm?  I don't believe you can remove users from the jira-users group.  I believe membership in the jira-users is how JIRA licenses are assigned.  I think everything you did except removing users from the jira-users group is correct - you "added the project-based group to the roles for the project under Users".

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,777 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot