how do I import a csv file into an existing Jira Cloud project?

Kellie Mingus
Contributor
August 21, 2024

This newest version seems to force you to create a new project in Jira when importing the csv file.  I want to import csv data into an existing Jira project.  How is that done now?

3 answers

1 vote
MOLNAR, TRINA August 29, 2024

I discovered this as well.  We need to have Atlassian keep that as I help people all the time add to an existing project.

0 votes
Niccolò Bosello
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 14, 2025

Do it in the issues view inside each project, it opens up the old experience (now) I wish it will open the new experience once it will be available.

image.png

0 votes
Shikha Verma
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 21, 2024

Hey, @Kellie Mingus Try this:
Jira Settings > System > External System Import and choose CSV Import. Upload CSV File. Select Existing Project. Map Fields: Map the CSV fields to the corresponding Jira fields, ensuring all mandatory fields are correctly matched. Complete Import. 
Make sure you have the necessary permissions and correctly map all required fields.

Kellie Mingus
Contributor
August 21, 2024

Thank you, Shikha.  What you suggest above is how I've always done it.  The screen has changed and does not give the same options as before.  Selecting CSV Import at the bottom, now forces you to create a new project in Jira. 

I just discovered that there is an option at the top of the screen in the "external System import" called 'switch to the old experience', which allowed me to do the import the way I always have & how you suggest above.  It's just a little misleading because it reads, "If you’d like to import data into Jira Service Management or Jira Product Discovery, 'switch to the old experience'."  This doesn't really describe what I am doing, but it did work when I switched.

Thanks again for your quick response!

Like # people like this
cwyse
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 27, 2024

Thank you for adding the solution @Kellie Mingus - wonder why this option isn't available in the new experience? 

Like # people like this
Ayushi Saxena
Contributor
October 14, 2024

Agreed, It is still not available and misleading, why is new experience not having option to upload csv for existing projects?

Abdullah Said
Contributor
November 5, 2024

feature not available for existing project, only new

Chai Navawongse
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 14, 2025

Try switching to "old experience". That works for me.

Benjamin Proctor January 29, 2025

The "Next" button after selecting fields in the old experience does not work for me. Did you run into this? Any thoughts?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events