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how do I disable ads for atlassian mobile app?

Andrew McCallum
Andrew McCallum
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August 9, 2017

how do I disable popup ads for atlassian mobile app?

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Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2017

Hello Andrew,

Can you confirm with me, are you on the Cloud version of JIRA? I believe you may be, as the mobile app is meant to work with Cloud only, currently.

If so, you will need to have your primary Billing or Technical contact reach out to the support team and request that it be disabled. 

We do have a feature request at JSWCLOUD-16108 to be able to disable it so if you have a look at those screenshots and if they're the messages you're referring to, please do vote on the issue and provide your personal feedback there.

Thank you for your help!

Kind Regards,
Shannon

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