how do I configure jira with hockey app

Hi, I am trying to configure Jira bug tracker with HockeyApp but I'm facing this issue that it says "No project found. Please check your credentials." . How can I do so? 

 

Screen Shot 2017-10-03 at 1.42.53 PM.png

1 answer

0 vote

Hard to say as the problem is on the HockeyApp side, but the error message is saying that either you can't log in to Jira because your username/password combination is wrong (can you log in as "admin" with that password in the GUI?  I suspect not), or that the user "admin" can't see whatever project it's trying to look for because the permissions are wrong or the project is not there.

thanks for the quick reply. How do I find my username in Jira? 

Look in your profile (the icon for your avatar at the top right of Jira)

That's odd.. Under my profile, it does say my username is "admin". Am I seeing something wrong? 

Under Admin as a user (me), I created a test project that I have access / permissions to , so I should be able to see it. 

 

Screen Shot 2017-10-03 at 3.41.02 PM.png

Only "site admins" group?  They don't usually get access to projects.

However, if you can login as admin, and see a project, the next question is "what project is the HockeyApp looking for?"

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

135 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you