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how can we see 'All' request from jira cloud customar portal Edited

In the customer portal there is an option called 'Request' . Under this 'Request' there is an option 'All'

My question is how can we configure it , so that a group  of people can see the 'All' requests.

below screenshot is for better understanding

2021-01-11 11_11_23-Greenshot image editor.png

1 answer

0 votes
Jack Community Leader Jan 11, 2021

The only way for users to see issues that they did not create is to be a Request Participant of the issues. To do this you can use Organizations to group your users and the share all issues with the organization. Note this will result in all users in that org receiving notifications on changes to each issue in accordance with the customer notifications. 

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