When i move an issue from one issuetype of one project to other different issuetype of other project, i need jira sends email about the change to users of the original issue.
how can i do that? i tried with the event move issue but it doesn't work
Jira sends mail notification's when outgoing mail is configured.
JIRA ADMINISTRATION> System> Mail> Outgoing Mail
Did you configure outgoing mail in jira..?
If configured but still not sending the mail check Mail Queue.
You can flush the mail queue to send out pending messages immediately to your mail server.
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