how can i have jira close an issue automatically as it is created?


5 answers

This widget could not be displayed.

Make a workflow with only one step, Closed?

That's a very unusual request. Can you explain the context a little bit more? Are ALL issues to be auto-closed, or only those created under certain circumstances?

This widget could not be displayed.

Create a very simple workflow with just one status: Closed

After creation the issue will automatically be closed. I would also set a resolution in a post-fucntion if I were you. I don't really know why you would want to do that but that would be an easy fix.


This widget could not be displayed.
Paulo Hennig Atlassian Team Sep 02, 2015

Hey Frode, 
Can we kindly have a clarification about your final goal ? Right now, I think this is necessary just when you want to record some summaries on your backlog (Not sure about your idea). 

In additional with the Christian and Nicolas responses, you can also set this workflow based on a issue type, so this operation will happen just when you select a specific issue type.


This widget could not be displayed.

Why would you want that?


This widget could not be displayed.

I have created a simple workflow with a post-function that is supposed to set the resolution, but somehow this doesn't work.

The backstory here is that i have created a task-type called record. I use this for registering various items for statistics. I have expanded the use of JIRA to cover many different aspects of the organisation. In this particular case i have created a Service Desk Request type called Carpool, this is for an Environmental campaign to get people to do more carpooling and i am using the service desk for people to record this. So it is for statistics only and i want it to go to Resolved=Done on registration.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

137 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you