Create a very simple workflow with just one status: Closed
After creation the issue will automatically be closed. I would also set a resolution in a post-fucntion if I were you. I don't really know why you would want to do that but that would be an easy fix.
Can we kindly have a clarification about your final goal ? Right now, I think this is necessary just when you want to record some summaries on your backlog (Not sure about your idea).
In additional with the Christian and Nicolas responses, you can also set this workflow based on a issue type, so this operation will happen just when you select a specific issue type.
I have created a simple workflow with a post-function that is supposed to set the resolution, but somehow this doesn't work.
The backstory here is that i have created a task-type called record. I use this for registering various items for statistics. I have expanded the use of JIRA to cover many different aspects of the organisation. In this particular case i have created a Service Desk Request type called Carpool, this is for an Environmental campaign to get people to do more carpooling and i am using the service desk for people to record this. So it is for statistics only and i want it to go to Resolved=Done on registration.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs