My problem is that the user i need to allow to resolve, stop or close an issue is not the one who created.
The permission helper show me the user can do it, but I don't know how to do it.
I'm a little unclear on what the problem is. There are buttons/menus on issues that appear when someone has the permission to do something in the workflow.
If they are missing, then the user does not have the right permission. To check what the rules are, you need to read the workflow and look for the "conditions" on the transitions they are trying to use. (Also check that they have "can transition issue" in the permission scheme, if you are on JIRA 6.3 or above)
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs