when I download a report to see the resolved timestamp, it always appears as blank not having any data it happened 2 days in a row and the issue has not been solved yet how can I solve this issue
Hi @Nourhan Tarek and welcome to the Community!
That would need more clarification, I'm afraid. When you say "download a report", what are the steps you follow. What report are you talking about? Do you see a value for resolved in Jira and not in the data export or is it something else?
Apart from that, when you're looking for a resolved timestamp in data exported from Jira, make sure that:
Hope this helps!
Hi walter
first, I don't use the report section in Jira I use something called a filter to go through it and export the report as an Excel sheet and I can't see the value of the timestamp in my report
that's what I mean as you see the resolved is always appears as blank with no data and that's happened 2 days in a row
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