former system administrator has disabled our connection to the Atlassian Marketplace server - Part 2

Søren Hansen February 7, 2023

A former system administrator has disabled our connection to the Atlassian Marketplace server, and I cant figure out why.

As the new sysadmin I still want to control what apps are downloaded and more important what apps are updated. In other words: I want to control my JIRA instance.

We are already using the "Atlassian Universal Plugin Manager Plugin"

We have a lot of self developed apps - And I want to ensure compatibility

We are on JIRA 8.17

In my former posts I found out that:

"The connection to Atlassian marketplace is very safe. There is no issue/user data exchanged. The link will check your versions and flag any core or plugin apps as having updates available. Whether you apply them or not will be your choice by selecting each update."

Many thanks to @Tom Lister 

I now have some follow up questions:

If I restore the connection to the Atlassian marketplace, it will in principle have no consequences unless I myself actively choose to update some components in my JIRA instance?

There is something I need to be aware of when I re-establish the connection to Atlassian marketplace?

2 answers

2 accepted

1 vote
Answer accepted
Craig Nodwell
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2023

Hi @Søren Hansen 

If I restore the connection to the Atlassian marketplace, it will in principle have no consequences unless I myself actively choose to update some components in my JIRA instance?
True.

There is something I need to be aware of when I re-establish the connection to Atlassian marketplace?
Nothing.

Hope that helps.

1 vote
Answer accepted
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2023

Hi Søren,

You should be able to enable Marketplace access without any consequences.

Apps will not be automatically updated unless you choose to do so. It's the AUTOMATICALLY UPDATE ATLASSIAN-SELECTED APPS option in the settings.

For your information: I worked on serveral Jira and Confluence instances in the past that disabled Marketplace access. The reason always was that the servers did not have internet access and therefore the Marketplace page in the applications was not working so it was better to disable it to load the page faster.
Some companies have reasons to disable internet access on their servers. Perhaps this was the case in the past at your company?

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