Depending on the version of JIRA you are using, you can look into the "External System Import" option under the "Import & Export" section in your JIRA Administration page. It should provide you with 2 options regarding Fogbugz. Choose the one relevant for your situation, fill in the necesarry details and proceed from there. Along the process you can pick which projects you want to take over from Fogbugz side and how to remap them to JIRA. Details on the process can be found here. Bare in mind this documentation relates to JIRA 6.1, please ensure find the corresponding data to your own version before proceeding.
I'm afraid there only the option to perform project to project imports are available through the external system import. It is possible to some degree to import data from csv files into JIRA, so creating an export from FB to Excel, adjust the data, then import to JIRA might work for you. I however can not comment on the export from FB to Excel since I have no knowledge on that part. You either have to contact FB support on this, or some one else here on Answers has to chip in on your question.
I have tried CSV export from FB and import to JIRA, however FB can't seem to populate comments and events thread to CSV.
Hence, I tried using the Fogbugz import option with connection to FB database provided by JIRA. However, the imported cases only has initial issue description ported to "All", "Activity" and "Comment" tabs of JIRA, subsequent comments or reassignements which had been added in FB after initial description were not being ported, any idea how to do that?
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