filter with a time range (5 days per week, 8h per day)

I am looking for filter that shows me only the tickes form 0800-1600 from Monday to Friday in a month.

Currently my filter looks like.

project in (xyz) AND createdDate >= "2017-12-01" AND created Date <= "2017-12-31" AND Service = abc ORDER BY created DESC

Now i have alle tickets form the Service abc.

How can a reduce this now to the 8h form Monday to Friday?

2 answers

It is pretty ugly and I would prefer to use a calculated field for filtering. But this will show you all issues created during the working hours of the last 7 days

((created > startofday(-136h) and created < startofday(-128h) ) or
(created > startofday(-112h) and created < startofday(-104h) ) or
(created > startofday(-88h) and created < startofday(-80h) ) or
(created > startofday(-64h) and created < startofday(-56h) ) or
(created > startofday(-40h) and created < startofday(-32h) ) or
(created > startofday(-16h) and created < startofday(-8h) ) or
created > startofday(8h)  and created < startofday(16h))
and (created < startofWeek(-24h) or created > startofWeek(24h))


for a hole months it would be even uglier and since there is a limit on  query length you would need to split it in several filters.

it´s realy ugly but it works fine for 1 week  ;-)

thx a lot

0 votes

Hi Michael, 

You can use createdDate >= startOfMonth()

Hi Cristian

This is fine for easer monthly lists.

But how can i filter it for the 8h?

It takes automatically the time you set for your instance, not 100% sure, but I would bet for it.

Also, you can use:

last 2 month: created > startOfMonth(-1)
created only in a specific month: created > startOfMonth(-2) and created < startOfMonth(-1)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,026 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot