I have created a filter to remove labels of reviewed from tickets that we have already gone over - however, they are still showing up. Can someone help me by taking a look at my filter
project = "RACC - Web Application" AND resolution is EMPTY AND issuetype not in (Initiative, Program, Feature, "Time Log") AND priority = "Should Do" AND created <= startOfMonth(-36) AND status in (New, Specification, Ready) AND (labels not in (maintenanceideas-high, maintenanceideas-medium) OR labels is EMPTY OR labels not in (reviewed)) ORDER BY created DESC
Hello @Dawn Dahlke
I think it's just a problem of brackets
Can you try that :
project = "RACC - Web Application" AND resolution is EMPTY AND issuetype not in (Initiative, Program, Feature, "Time Log") AND priority = "Should Do" AND created <= startOfMonth(-36) AND status in (New, Specification, Ready) AND ((labels not in (maintenanceideas-high, maintenanceideas-medium) OR labels is EMPTY OR labels not in (reviewed))) ORDER BY created DESC
Let me know if it's convenient !
Cheers
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My bad, I misread your question sorry, do you want issues in the last 36 months or before this period ? I know the t-way to count time for Atlassian is strange
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before this period - but it is the reviewed tickets (ones we have already gone over and discussed) that I do not want showing up in my filtered list - could that be what is causing them to still show even with the addition of "OR labels not in (reviewed)" status
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Right, and when you filter just with project = "RACC - Web Application" AND labels != reviewed you can see these tickets ?
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no but then I get all my tickets not just the filter of "should do" baffling dilemma
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I got it to work - I moved the reviewed project = "RACC - Web Application" AND resolution is EMPTY AND issuetype not in (Initiative, Program, Feature, "Time Log") AND priority = "Should Do" AND created <= startOfMonth(-36) AND status in (New, Specification, Ready) AND (labels not in (maintenanceideas-high, maintenanceideas-medium, reviewed) OR labels is EMPTY) ORDER BY created DESC and that removed all the tickets weird but thank you for your help.
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Nice, I'm happy for you and you're welcome
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