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email to issue not being received by everyone

nick hurn
nick hurn
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May 2, 2023

We have created a new project and we are using the default mail server.  I have sent emails to the relevant email address from 3 different email addresses and they have all come through and issues have been created.  Unfortunately everyone else who has tried nothing is coming through.

any ideas?

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Brant Schroeder
Brant Schroeder
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May 2, 2023

@nick hurn Are the individuals sending the emails to licensed Jira users and do they have proper access to the project? (Create Issue, Etc.)

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Jira
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