I am new to eazybi.
I imported some issues in a jira project into eazybi and successful.
but when I click the analyze page, the below erorr is appear.
when I click the close button, and I can not see any avaiable dimension.
How can I do to fix it. thanks
Hi @Henry Cao ,
Please send the eazyBI log files to the eazyBI support email email@example.com - https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/troubleshooting#Troubleshooting-eazyBIlogfiles.
You can send them via email or upload them in our contact form https://eazybi.com/contact.
Following your prompts. I entered the "Settting " page and found a red warning "Child process NOT RUNNING".
The separate child JVM process is not necessarily for me. I disable the checkbox "Launch a separate child JVM process.......", and the probbem is gone.
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