downgrade to the previous version

Hi, since the new JIRA version is useless, can I somehow downgrade to the previous version? 

2 answers

0 votes

"Useless" is a bit strong, and too vague to be useful.  You might want to explain the problem to see if we can help you fix it.

But no, there's no downgrade options.

Well for example: I do not see the whole month in tempo, I have to use the scroll bar.  I can´t view tempo of other users (as I did before) and of the team. I do not see vacation and other planned days..

But these are just few things that make me crazy about the new version.

Ok, that makes me suspect you are on JIRA Cloud, where there's been several people unhappy with recent Tempo changes.

Can you confirm that it's Cloud?

I can confirm that I am using cloud and our detailed reporting is completely gone since this upgrade; no longer able to group by components, get descriptions of worklogs, etc.. I am now having to look at alternatives where we were completely happy before this "upgrade".

Ok, the Cloud is always on very recent version, so to answer the original question, no, you can't downgrade, and worse, you have no choice to avoid "upgrades".

I completely understand that the changes don't work for you.  I'd like to suggest reporting them as new bugs on Cloud to Atlassian, and then, before you leave completely, you might want to consider moving to the server versions, where you upgrade on your schedule, and have a wider range of options on add-ons to help you replace the functions you've lost.

We do have a Cloud version probably. But to be honest, I am not interested in spending my time on watching some webinars or whatever. JIRA worked perfectly to me and was very intuitive. With this new version it has no benefits for me to use it anymore. 

0 votes
Ann Worley Atlassian Team Jun 29, 2017

Tempo updated their plugin recently for Cloud, when you accessed Tempo it should have played this video: Youve-been-migrated-Tempo-Timesheets+Tempo-Planner

You may want to Submit a request to Tempo support to let them know it is not working for you.

Ann Worley Atlassian Team Jun 29, 2017

Oh, and Cloud support wanted to let you know about these:

Webinars for migration

Tempo Cloud Migration

Hope they help!

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