difference between issue detail settings under board settings and issue layout under project setting

Gurpreet
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December 23, 2018

there is a new setting under project settings (classic projects) called Issue layout. i understand this is for re-ordering the fields on board, backlog and making them hidden. 

i went to board settings and there is a new option ISSUE DETAIL VIEW under WORKING DAYS. what is the purpose of this one, i cant understand ? ShareX_2018-12-24_15-40-04.png

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Alexey Matveev
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December 23, 2018

Hello,

It is not for boards. In Jira Cloud there are two issue views: new issue view and old issue view.

The new issue view looks like this:

Screenshot 2018-12-24 at 10.23.56.pngOld issue view looks like this:

Screenshot 2018-12-24 at 10.25.42.pngThe Screens menu option in the project settings had affect only on the old issue view and no affect on the new issue view. And it was very frustrating. Now Atlassian introduced the Issue Layout setting, which affects the new issue view.

Gurpreet
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December 26, 2018

thanks, @Alexey Matveev for your reply. however, I am not talking about the ISSUE LAYOUT option under project settings. 

 

I am referring to Issue Detail View option in board settings. what is the purpose of that ?

Alexey Matveev
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December 26, 2018

If you select a card on a board, then the Issue Detail view will be open to the right of the board. board settings -> issue detail view set fields for this screen:

Screenshot 2018-12-27 at 02.47.37.png

Gurpreet
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December 26, 2018

thanks for the prompt reply. here is the screenshot of my issue detail view in Board settings.

if i delete all the fields here, nothing happens on the issue detail view screen i.e. i can still see all the fields. 

 

also as an another test, I reordered Report and Assignee field (as shown below) but in issue detail view Assignee still appears on top of Reporter. 

 

2018-12-27_11-17-47.png

Alexey Matveev
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December 27, 2018

I just checked my Jira Cloud and it works. Could you make screenshots?

Gurpreet
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December 27, 2018

here are the screenshots

first screenshot - this screenshot is my issue detail view settings in Board settings. as is evident reporter field is ordered above Assignee . also there is no admin-test-field being added in issue detail view. 

second screenshot - this is the issue detail view. 

 

chrome_2018-12-28_09-42-50.png2018-12-28_09-42-03.png

Alexey Matveev
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December 28, 2018

The screenshot you provided is the new Issue View and you should use the Issue Layout settings to handle it.

The issue detail view only influences the screen, which was on my screenshot. You can get it, it you go to backlog and choose one of the issues there.

Gurpreet
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January 2, 2019

@Alexey Matveev

thanks. 

the issue detail view setting under board settings is only for old issue detail view. thanks for your help. perhaps atlassian can make it more clear . i am also certain that i never saw this setting earlier in my board settings . 

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