Is there a way to ensure that comments/updates are added to existing issues versus having a new issue created every time a comment is made? The handler that I have selected is "Create a new issue or add a comment to an existing issue" – is there another handler that I should be using?
The attached screenshot highlights that Bug #22 has 11 separate instances.. Help!
Screen Shot 2015-08-20 at 1.11.18 PM.png
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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