consult for Jira performance analysis

[Mengmeng Yu]

Hi team,

Currently 1000+ users want to onboard out Jira. and we already have 1458 users

and sometimes we feel that Jira is quite slow.

Hence raise below question want to analysis the possibility of user increase.

1, how to analysis current Jira performance . such as IO, CPU or memory usage. want to know which part maybe the bottleneck for Jira performance , and if we can improve for that part.

2, is there any official advice on user number?

[Thiago Masutti · Accepted solution]

Hi @Mengmeng Yu 
I hope you are well.

There are a some product documents that might be helpful on those subjects you mentioned.

Monitoring Jira:

• https://confluence.atlassian.com/enterprise/data-center-performance-monitoring-946040739.html 

Capacity planning (including number of users):

• https://confluence.atlassian.com/enterprise/jira-data-center-size-profiles-955171062.html 
• https://confluence.atlassian.com/enterprise/infrastructure-recommendations-for-enterprise-jira-instances-on-aws-969532459.html 
  • This mentions AWS, but it can be extrapolated to other virtualized environments.

Performance troubleshooting:

• https://confluence.atlassian.com/kb/best-practices-for-performance-troubleshooting-tools-652444218.html 
• https://confluence.atlassian.com/kb/how-to-use-the-performance-data-collector-957980877.html 

If you find your environment is consistently slow for specific operations, you can also work with the Atlassian Support team to help you troubleshoot the issue.

Kind regards,
Thiago Masutti

[Mengmeng Yu]

Hi Thiago

Thx for your info, that much helpful ,will take a look.

[Mengmeng Yu]

Hi Thiago,

compared with performance testing. 

https://confluence.atlassian.com/adminjiraserver0815/performance-and-scale-testing-1050547588.html

I think our bottleneck is not cpu and memory cause we are more sufficient .

however we sometimes get a long response time.

Our Jira is installed as cluster connecting to NAS 

may I know would it be possible that NAS dirve cause the problem.

what kind of action would access NAS drive.