I hope someone can help me. Here is my situation I have been hired into:
Currently two production JIRA's running:
I need to combine these into a single JIRA instance, running on the company VM, and upgrade to latest version. I have tried many thing here are a few with their results:
I am at a loss for any ideas. I am trying to avoid upgrading #1 first as I it will need to be moved anyhow.
Thanks in advance,
#2 is perhaps not production data since it is using HSQL. I would upgrade #1 to the latest version and then discuss how to import the data. Project Import is hard to get right. I generally prefer to use the CSV importer which will handle core data, comments and attachments but not links etc. The advantage of extracting the data from #2 using is that you can modify the usernames at the same time
The CSV export kind of works, lost the comments, but is something that actually party worked! Thank you. How do I create a CVS file from JIRA? I went to search and Export CSV all fields, but then I seem to lose comments. Also, I had to go into the Excel and manually fix by doing a search for all "," and replace with "." as well as it saved things like multiple values for Fix/Versions into the same column. Since it is required to have them in two columns upon import, I was hoping it would save them that way in the export...
With complex scenarios like this, many organizations turn to an Atlassian Expert to do the consolidation and upgrade. There are many steps and precautions, and sequencing is crucial. Also, sometimes the consolidation path requires custom development to augment what the product's built-in functionality cannot address. And it sounds like your Production installation is far from being configured according to best practices. Sometimes having an Expert point that out can allow management to receive the bad news better.
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