clock doesn't stop after adding comment to issue on IE11

Hello,

We are working with JIRA 5.2.8, recently we have upgraded the organizational browser to IE11.

Since then there is a problem with adding comments to Issues, after adding an comment the clock keeps spinning. Pushing the F5 button stops it and the comment is added to the issue. It is irritates our users a lot.

Compatibility mode is turned off, changing renderers on the field doesn't helps.

Thank You in Advance,

Slava

1 answer

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Hello Slava,

I've performed some tests running JIRA 5.2.8 on IE 11.0.9600.17633 build and faced no errors while trying to add comments, even with compatibility mode enabled. However, I've performed my tests on a clean JIRA instance, with no add-ons installed.

I suggest you trying to run JIRA on safe mode and test if there is any plugin that might be causing this issue.

 

Regards,

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