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change users on my team

One teammate left she needs to be removed and I need to add a new teammate to our team's Jira.

1 answer

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Thomas B Community Leader Nov 08, 2019

Hello @Christopher.peterson

  • Some of these features changes per version of Jira Server
  • Do you want the user to be an Admin and control everything?
  • Do you have any specific permission schemes for projects? (you can find this in Projects > Project Settings > Permissions)
  • Is your instance managed per group or per individual?

Atlassian's documentation on managing users is here: https://confluence.atlassian.com/conf69/manage-users-950285277.html

I just stepped through your situation on my version of server (v8.3.1), here are my results:

- To remove the member from the team

  1. Go to Admin > User management and locate & select that user
  2. Go to Manage Groups and Leave all groups associated with Jira-Software or Jira itself
  3. If you'd like to delete the user, go to Actions > Delete User
  4. if you don't want to delete the user, you can disable the user by Actions > Edit Details and unchecking the 'Active' checkbox

- To add a new user

  1. Go to Admin > User management > Create user
  2. Give that user an email, name, and password (if needed)
  3. Give the user Application Access to Jira Software

I hope this is helpful!

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