change authentication after LDAP failure

Hi,

 

my LDAP server has failed completely sad  ..and am using ldap authentication for jira/confluence login 

 

I see the following line written in the logs of catalina

 

2015-05-13 12:17:00,048 http-8080-2 ERROR anonymous 737x8x1 1214t49 192.168.1.252 /rest/gadget/1.0/login [crowd.manager.application.ApplicationServiceGeneric] Directory 'LDAP server' is not functional during authentication of 'XYZ'. Skipped.

 

 

I can't log to the System Administration or any pages inside JIRA 

 

 

Please advice me what to do ?

1 answer

0 vote

Hey Ammar,

Please follow the steps described on this page to retrieve a JIRA administrator account on your instance and then login, to perform the necessary changes on the directories.

-- Arthur Gonçalves

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

376 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you