change authentication after LDAP failure

Hi,

 

my LDAP server has failed completely sad  ..and am using ldap authentication for jira/confluence login 

 

I see the following line written in the logs of catalina

 

2015-05-13 12:17:00,048 http-8080-2 ERROR anonymous 737x8x1 1214t49 192.168.1.252 /rest/gadget/1.0/login [crowd.manager.application.ApplicationServiceGeneric] Directory 'LDAP server' is not functional during authentication of 'XYZ'. Skipped.

 

 

I can't log to the System Administration or any pages inside JIRA 

 

 

Please advice me what to do ?

1 answer

0 votes

Hey Ammar,

Please follow the steps described on this page to retrieve a JIRA administrator account on your instance and then login, to perform the necessary changes on the directories.

-- Arthur Gonçalves

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