We are running with LDAP authentication and a problem we are facing is that when a new user tries to login Jira creates a new account with Upper-case but when we create users manually we need to create them with lower-case. So a user created with lower-case sometimes get a duplicate user account created with upper-case.
Usually this is easy to fix by just deleting the upper-case user but now the user had some shared filters and dashboards which makes it impossible just to delete the duplicate user account. How can I remove this upper-case user that now owns some shared filters and dashboards?
in JIRA 5 as an administrator you can chage the ownership of dashboards. In your case you could reassign the dashboard to your "lower-case case" user and delete the user afterwards.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot