One of the site admin who can't remember after your last password upgrade and he can not enter his mail also. He made a mistake that he didn't change his mail address but he made it owner mistakenly. If any chance we want to change that e mail address or we want to learn password. Best regards.
For JIRA Server: https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html
For JIRA Cloud contact Support
Solved over at https://community.atlassian.com/t5/HipChat-discussions/password/td-p/583358 too
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