Some tasks in the gantt are presented with a certain duration (more than 1 day) and some gets 1 day duration.
I do not understand why there is a difference between the tasks durations, while original estimation is not filled, and the story points are the same.
Could you please share a screenshot of Start & End date mapping (App configuration >> General >>Task) so I can shed more light on task period calculation?
According to the general rule, depending on the app's configuration, your tasks might get updated or recalculated during the creation of the Program. By default, the app requires two points on the timeline to generate a taskbar and determine the start and endpoints.
If a Task with no Start and/or End Dates is added to the Program's scope, the app will pick the Original Estimate value to calculate the duration and set the task's Start date to Creation date.
Thank you for sharing the screenshot. It is exactly what I meant. As I can see, the applied configuration should not influence an Original Estimate field.
The issue you described can also be caused by enabling a "Calculating tasks period based on assignee's working days' option. Could you please check a plugin's behavior once it's deactivated?
If something stays unclear - please let me know.
Please be advised that we would like to study your case individually. Could you please raise a ticket via our Service Desk? This will allow our product specialists and developers to investigate your instance.
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