behavior module in Script runner in cloud

[Hemanta Behera]

I want to update one filed based on value of another field. can behavior/scriptrunner  plugin be installed on jira cloud ? or is available only on server only.

[Nic Brough -Adaptavist-]

I'm afraid Behaviours are Server only, because of the limitations the Cloud Connect framework places on apps.

[Ahmet Kilic]

Do you have any idea, how can I initialize a description depend on request type in jira service desk cloud?

[Nic Brough -Adaptavist-]

I think by "initialise", you mean "pre-fill content".   Two points on that

• Do not do it.  Far too many people will just click through it and leave you with a useless set of data.  I am utterly utterly sick of people who default text into fields and then come to me two years later complaining that 80% of their issues are useless and have to be questioned.
• On the bright side - there's no way to do it on Cloud

[Ahmet Kilic]

Thanks Nic for your worthy sharing;)

I also experienced but it is a customer demand and it makes totally sense under some circumstances. In my case, the customer want to speed up call demand process for a service desk project through template for a particular reason. Once it happens, they will use this.