automate the creation of a ticket every sprint

[Ri A]

Hi, 

In my team we have some BAU tickets that we have to create each sprint. Is there a way to automate this process so we don't have to do it each time. 

Thanks

[Bill Sheboy · Accepted solution]

Hi @Ri A 

Yes, that is possible with Jira automation rules.  Such a rule could trigger on Sprint Created to create and add the issue to the sprint.

To get you started on creating your rule, please refer to these documentation and example sources:

• https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
• https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
• https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Kind regards,
Bill

[Ri A]

You're a legend Bill. I just created my first rule. Fingers crossed it works as expected. 

I'll update here. 

Thanks :)

[Bill Sheboy]

Well done!

Did you remember to set the Sprint field to the one from the trigger with:

{{sprint.id}}

[Ri A]

No as I want it to be recurring for every new sprint I didn't.

What I set was.

1. For every new sprint on a specified project board.

2. Creat a new issue 

3. Assign the issue.

4. Send email notification to the assignee.

This is basically what I'm looking to achieve for a start. When that works, I'm hoping to build on it to

1. For every new sprint 

2. Create 5 new issues 

3. Assign issues to members.

4. Notify members. 

The reasoning is to use 1 automation rule and create multiple new BAU tickets for every new sprint

Fingers crossed ...🤞🏻

[Ri A]

It failed at the assign stage. :(

[Bill Sheboy]

If you want to assign the new issues to a user after creating them, the rule needs to branch to the issues:

• action: create issue
• branch: to most recently created issue
  • action: assign issue
• ...

Instead I recommend assigning the issues as each one is created by selecting the Assignee field in the Issue Create action.