atlassian user interface error - cannot edit issue

After an issue is created, cannot edit issue. Red error shows up but I have no way to see what the error is about. I looked at all the field configurations, workflows but I cannot see where the error is coming from.

2 answers

1 accepted

1 vote
Accepted answer

Hi Mohammed,

To be honest, I never seen such error before. May I know where in which part of the Issue View screen which displays the error? Is this problem reproducible for all issues, under different projects?

Anyway, I would like to isolate the problem first, starting by enabling the plugin safe mode. Can you kindly enable the plugin safe mode, via Administration > Manage Plugins > Enable Safe Mode. You may then try to reproduce the behavior again, and let us know how it goes.

I did enable safe mode and you are correct. I enabled them one by one and found that

Quisapps Jira Scripting Suite was caysing the issue.

I had the same problem. Go to Project Roles and edit to make you a developer. You should then have ability to edit issues.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,770 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you