administrative staff as end customers

Êkhymosis plight January 6, 2022

friendly hello to the community,

apparently the administration of a subscription can

- not give me termination -

is this problem known here or

is it due to inactivity in the administration? /jira

 

THX for the attention and possible notifications on this matter.

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Êkhymosis plight January 6, 2022

Hi @Carlos Garcia Navarro  

Thanks for the attention!

I know the operator (he emphasizes some administrative difficulties)
- he already requested Level2 support for / jira -
Since I am an end customer, only the tip would be passed on

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 6, 2022

Yeah, they need to contact the administrator of that Jira instance, someone with the ability/permissions to remove/suspend a user.

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Êkhymosis plight January 6, 2022

Hi @Carlos Garcia Navarro 

 

Okay, that's what I assume!

It now concerns the statement of the service and its administration that, in summary, no one has sufficient authorizations for this.

The subsidiary of the global group can only insufficiently determine the consents!

Paying customers are just a taste here - Helplessness on both sides?!

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Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 6, 2022

Hi @Êkhymosis plight ,

Do you want to remove your Jira license? Do you know who is the administrator of your Jira instance?

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 6, 2022

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