I have created a workflow where when an issue is created goes to "Backlog". I would like that when it is assigned to someone it automatically moves to "Assigned".

I am not sure on that what to do. Is it in triggers? conditions? validators or post functions? And do i put this on which transition?


1 answer

1 accepted

3 votes
Jeremy Mooiman Community Champion Jun 09, 2017

Dear Vasileios,

First of all let me explain what triggers and such are used for;

Triggers – transition JIRA issues when certain events occur in a connected development tool, such as Bitbucket.

Conditions – check that a transition should be performed by the user.

Validators – check that any input to the transition (for example, by a user) is valid, before the transition is performed.

Post functions – carry out additional processing, after a transition is performed.

Properties – are key-value pairs that can be used to further customize transitions.

To automatically transition Issues to a certain status once it is assigned to someone you will need to use the JIRA automation module.

Friendly Regards,

Jeremy Mooiman

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot