Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Zephyr Test Cycles got deleted

AmSi
AmSi January 8, 2021

We are using Zephyr for Jira in our organisation. We recently experienced an issue where the test cycles in two of our projects got deleted. On further investigation, we came to know that the tests previously associated with the deleted test cycles lost the Test details and executions. Could someone please help me to figure out the issue. Thanks in advance.

Answer
Watch
Like Be the first to like this
1533 views

2 answers

0 votes
Bibek Behera
Bibek Behera
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 11, 2021

@AmSi  You can also have a check on the system information for view audit log and see for the delete event of cycles. It will give you more details about when and who had deleted the test cycles.

Reply
0 votes
Coley Anderson
Coley Anderson January 8, 2021

They do have an option to restore a backup, but I think your best bet would be to dive into their documentation. You can also open a support request directly with Zephyr from within the app.

Zephyr Support Documentation 

View More Comments
AmSi
AmSi January 9, 2021

Thanks

Like • Coley Anderson likes this
Clara Guerrero
Clara Guerrero
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 16, 2024

where is that restore a backup option?

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events