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You have asked for $16 bill for what?

sooneel “स_न_” sharma
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October 2, 2024

Details of what ? I am an Indian from where you got my contact address and phone no?

2 answers

1 vote
Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 2, 2024

Hello @sooneel “स_न_” sharma 

Welcome to the Atlassian community.

This is a community for the users of Atlassian's Jira product. We are not able to access any information about your account or your billing.

If you have a question about bills you are receiving from Atlassian you can contact their Billing team for support through this web page:

https://www.atlassian.com/company/contact/purchasing-licensing#/

0 votes
Kate C_
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
October 3, 2024

Hi @sooneel “स_न_” sharma ,

Thanks for reaching out here! We checked in your Atlassian community account and saw that you're currently speaking with our billing and licensing team via the support ticket number CA-3180462. We encourage you to continue to follow up on that ticket, as they will have access to your billing information and be able to assist!

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