Write a plugin which appears in every ticket and calls an API for another website

[Andreas Zweng]

Hello,

I would like to ask if there is a sample plugin that comes close to what I need (or multiple sample plugins, where I can take parts out of).

In every ticket, I would like to have a field on the right pane, below "Components" for example, or anywhere there. This field is a search field and accesses an API for another tool. This API returns a list of items (limited to 10 real time results for example) that correspond to my search term (most similar words in this list of texts). Once I click on one of those suggestions, it will save a link and a description to this item, acquired by the API from this other tool/website.

I would need to store the authentication to this website for the API access (maybe in global variables or similar) before it can do that.

I hope someone can give me some good hints, since I'm a first time plugin developer.

Kind Regards,

Andreas

[Florian Bonniec · Accepted solution]

HI @Andreas Zweng 

This video could help you. They are doing rest call to automatically display tracking parcel information from tracking number. It'snot the same but pretty close. Same concept will be needed.

Off by 2: Live-coding with Jira Service Management + Forge

Regards

[Andreas Zweng]

Thanks, that helped a lot. I have other issues now, but this topic is solved!