Working on the same issue in different projects

[Arno Bargerbos]

Fairly new to setting up a board, so please feel free to just link me to documentation or previously asked questions that I appear to have missed. I've tried searching quite a bit, but maybe I just missed it.

The situation is as follows. We have several projects with their own kanban boards. Lets say they all work on different products, of which they track the development stages. At some point each of these products are ready for quality control; they end up with the 'ready for control' status, and move on to my team.

At this point I would like those issues to then show up in a different project, which is the quality control project/kanban board. Quality control has several different steps and stages (e.g. to be assigned, measurement setup 1, analysis, finished), but these details do not matter for the maintainers of those products. All they need to know is that at some point their issue moves from 'ready to control' to 'undergoing control' and then when that is finished 'finished control'. 

Is something like that possible? I've seen that I can set up filters so that in my quality control board every issue with 'ready for control' shows up. That's great, but I would then like to be able to move that issue around in the quality control kanban, through the different quality control stages. That does not seem as trivial. Even better if during that time the issue is also shown as 'undergoing control' in the other board. And ideally, after finishing it, I would also like the issue in the other boards to be updated.

Is there a way to go about this? I guess I could have automation clone something, but that feels like information duplication. Maybe something with linking. I'm not sure.

I can also imagine this is not possible, and that I am doing something stupid. Very open to hearing other approaches to this. Because I imagine this is a fairly common workflow (issue moves to different department, undergoes several steps there, comes back).

Thank you for your time!

[Arno Bargerbos · Accepted solution]

After a bit more looking around I ended up creating an automation rule that clones the issue when it transitions to "quality control", and links the issues. I can then also set automation that acts on the original issue when the linked issue undergoes certain transitions. This will work for my purposes!

[Mohanraj Thangamuthu]

Hello, Good day. On company managed projects we can edit the filter query used on every board and can include issues from different projects. You can configure the board on different projects to show issues from all projects. Ref : https://community.atlassian.com/t5/Jira-Software-questions/Sharing-a-single-ticket-across-two-projects-boards/qaq-p/2088936#:~:text=A%20board%20gets%20its%20tickets,filter%20of%20that%20other%20board.