Workflow/trigger on release

This question is in reference to Atlassian Documentation: Configuring Workflow

I currently use the Zendesk integration to notify linked ZD tickets during workflow transitions.

Currently, JIRA issue transitions to Done → Re-Open and notify linked ZD tickets.

This works as expected. However, it's not perfect because we could fix a bug and the issue is Done, but it may not be released in production for a week. We use release/fix verisons, so ideally I would want:

Release is released → Re-open and Notify all ZD tickets linked to all JIRA issues in that release

Is it possible? I couldn't find information on workflow/triggers for whole releases....

1 answer

You might find the JIRA Automation Plugin helpful.


looks like it's only available for server, and we're on cloud sad

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