Workflow scheme changed. Now Backlog is empty. How to restore the backlog?

For my project I changed the workflow scheme from simple software (ToDo, InProgress, Done) to Jira default (Open, InProgress, Resolved, Reopened, Closed).

All went fine. the issues have been changed correctly, but the Backlog and the sprint contents are now empty.

How can I restore them?

I'm using:

Atlassian JIRA Project Management Software (v7.3.8)

2 answers

1 accepted

Accepted Answer
1 vote
Warren Levy Community Champion Aug 16, 2017

Hi Christof

I hope that this helps you.

As a board Admin, go to Board Settings and then Columns. On the right hand side there is a section titled Unmapped Statuses which I'm hoping has a number of items in it. These need to ALL be dragged and dropped into the columns

Thank You.

That helped.

I could adapt the configuration and now everything is fine.

0 votes

Check the board filter too - your workflow change may have dropped the selection of your issues out.

Thank You for your help.

In my case it could be resolved with the help given by Warren Levy.

Good news :-)  I've accepted his answer for you :-)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

457 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you