Workflow "Parent Status Validator" doesn't work for "In Progress"

[jiang gao]

Hi, I'm trying to prevent sub-tasks from transitioning to "Selected for Work" if the parent task is not "In Progress". So, I chose the tool "Parent Status Validator" for my sub-tasks workflow as below.

However:

1. it's showing an error "Transition is not authorized because current Issue's parent Issue should be in one of the following statuses: In Progress". But from the below screenshot, I can clearly see parent task's status is already "In Progress". 

2. After testing, I noticed it only becomes an issue when I apply "In Progress" for the validator, all the other statuses work as expected

Can someone help me with this issue? thank you! 

I'm using Jira cloud.

[jiang gao · Accepted solution]

After talking to Jira supporting team, it turns out the issue is caused by there being multiple "In Progress" statuses from other team-managed projects. and the validator is mistakenly comparing the statuses from other projects with other IDs.

the workaround is changing the "In Progess" to a unique new name such as "InProgress" for my case. 

[Fabian Lim]

Hi @jiang gao

In jmwe you may have to revise the issue link. Looks like you are using the parent child link, but it should be the parent subtask link. Take a look here: https://innovalog.atlassian.net/wiki/spaces/JMWE/pages/104464392/Linked+Issues+Status+Validator

Regards 

[jiang gao]

Hi @Fabian Lim, thanks for replying. But I'm not using the JMWE, and also there's no "Related Issues Status Validator" in my validators list. I guess they are all the native ones from Jira Cloud. 

[Fabian Lim]

In that case you will have to purchase the plugin. The out of the box most likely is for parent child relationships used in advanced roadmaps.