Workflow - All statuses can transition to this status

I have set a transition in my workflow to allow all statuses to transition to it. See ON HOLD below:


However, I would like to exclude my complete statuses (Resolved, Invoiced, Signed Off). I appreciate this defeats the point of "allow all statuses to transition to this status" but I am trying to avoid my workflow looking like a spiders web! Is it possible to exclude certain statuses from that transition to on hold?

3 answers

1 accepted

Thanks Nick - I thought as much!

Do you know of any add ons in the market place that would achieve this?

I am going to move the ability to put on hold to system administrators for the time being.

I've done it with the script runner (That's how I found out users don't like it because the diagrams become useless to them)

1 vote

No.  You either use "all" or you use the transitions you actually need.

Now, there is a workaround - you can find/write an addon that provides a Condition of "current status in (x, y, z)", and that can make a shared transition vanish in certain cases.  Be very careful before you do it - your users rely on the diagram and will question why they can't use a transition and a response of "because I wanted my diagram to look like a totally inaccurate representation of the workflow" is not one they like.

Thanks Nick - very helpful.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

79 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you