I have set a transition in my workflow to allow all statuses to transition to it. See ON HOLD below:
However, I would like to exclude my complete statuses (Resolved, Invoiced, Signed Off). I appreciate this defeats the point of "allow all statuses to transition to this status" but I am trying to avoid my workflow looking like a spiders web! Is it possible to exclude certain statuses from that transition to on hold?
No. You either use "all" or you use the transitions you actually need.
Now, there is a workaround - you can find/write an addon that provides a Condition of "current status in (x, y, z)", and that can make a shared transition vanish in certain cases. Be very careful before you do it - your users rely on the diagram and will question why they can't use a transition and a response of "because I wanted my diagram to look like a totally inaccurate representation of the workflow" is not one they like.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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