Will this delete my issues?

This question is in reference to Atlassian Documentation: How to remove or disable a Service Desk

Will this delete the issues in a project or will it just turn it into a normal JIRA project?

2 answers

1 accepted

0 vote
Jack Brickey Community Champion Nov 22, 2016

Bart,

if JSD and JSW are on the same server, i.e. JSD is an application on your JIRA install, then go to the JSD project you wish to change --> project settings>Details and change the project type to Software.

image2016-11-22 7:55:34.png

Thank you. So no data will be lost in this case except the JSD functionality?

1 vote
Jack Brickey Community Champion Nov 22, 2016

This deletes the project and issues. If you might want it back one day you should backup before deleting. There is nothing in the article about changing the project type to say "Software" or "Business" if that is what you mean by normal JIRA project.

How do you change it to a normal project then (and yes i mean a software project). Can't i just disable the servicedesk for a project?

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

232 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you