Hi, I've two different Jira Accounts. One used by my self as a test, and the other bought by my agency after my test.
Same products (Jira Software + Jira Service Desk), same type (cloud).
My test has this look and feel:
The agency account has this different look and feel:
Please, help me: why this difference!? The project has the same template (helpdesk IT).
The top one is using the "old" look and feel, the bottom one the new one. You can switch between them by clicking the option in the menu under your profile.
A lot of people are really not liking the new one, and it's common to see people have turned it off. It's a personal setting for each user though.
Ah, yes, the admin stuff has changed a bit as well. That's separate. And I'm wrong about the profile menu - that is for turning it back on from the old view.
Go back to the Jira dashboard (by clicking on the Jira icon, top left). You should find some options near the bottom left in a "New Jira Experience" section.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs