Why the dashboards in jira are empty

[Anna Preczynska]

Issue: Jira Dashboard not loaded while using Chrome web browser

Description of the issue:
All of the dashboards from favourites tab are not loading when in the favourites tab there are three or more dashboards.
The problem is not occuring while there are only two dashboards saved in favourites tab.

Versions of software:
Chrome Version 97.0.4692.99 (Official Build) (64-bit)
Atlassian Jira v8.8.0

How to replicate an issue:
1. Add three dashboards to your favourite tab.
2. Open one of the favourite dashboards (from Dashboard tab in main menu)
3. Open different dashboard from favourites tab on the left side of the site
The dashboard should not load at that point. If it is loading, restart you web browser and follow the steps again.

Working solutions:
refresh the page at least once

Not working solutions:
cache cleared
extensions disabled
incognito window
reopening Chrome
uninstalling and installing Chrome

[Kim KyoungMan · Accepted solution]

@Anna Preczynska 

Hi, I found the ticket here.

https://jira.atlassian.com/browse/JRASERVER-73196

The error has not been resolved yet, but the workaround in the description is working well in our environment.

Please check it out.

[Kim KyoungMan]

I got the same problem on our environment.

If I chagne a dashboard on favorites tab, name of the dashboard is only displayed on top of the screen. 

Chrome Version 97.0.4692.99 (Official Build) (64-bit)

JIRA Server 8.5.7

* I face same problem when I visit other company's JIRA(v8.8.0)

[Nic Brough -Adaptavist-]

I cannot replicate this at all.  I've got Chrome (no extensions, like you) and have tried it out with my usual Adaptavist dashboards (9 favourites)

Tried again on a different machine that was "off the shelf" (Ubuntu 20.04, chrome as built in), it all worked fine.  

We have to start asking what is different in your systems to ours?