When I added new user to board, this user saw page "This project is not available" and text "everything may have been deleted or your rights have been changed".
But in project settings, this user has a role - administrator. And old users see this board with this role.
Im not administrator Jira.
Is this a Next-Gen or Classic project? And have you had one of your internal team's admins check over the user's permissions?
It'd be ideal if an admin can take a look as it might be a project or user-specific permission issue.
But you don't need to be a Jira Admin to check/fix (in all instances). For example, if this is a Classic project you could check...
I'd start with these two checks. Let us know if you need more specific instructions to find these two pieces of information :)
Ste
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