Why task is being duplicated in Jira when we update it in Asana?

Mike Lewis
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November 14, 2024

I created the task in Jira, let say it's labeled as "Follow Up with Mike - CB1". I already integrated Asana to Jira, so once the task is created in Jira, it will show on Asana. So it did. Then I updated the task in Asana - marked it as DELIVERABLE. Then what happen on Jira is it created a new task and labeled it as "Follow Up with Mike - CB2". How can we prevent this to not create a new task in Jira every time we update the same task on Asana?

1 answer

1 vote
mararn1618 _secretbakery_io_
Atlassian Partner
November 18, 2024

How did you integrate Asana with Jira? It seems like it's the integration's fault.

 

Cheers, Markus

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