Why some references are as struck throught text Edited

Hello dear Jira community,

I had a look on my Agile Board and I have noticed that some done tickets are as a struck through text and some other not. Here is a screenshot.


Screen Shot 2017-11-15 at 3.53.51 PM.png 

I wonder why? What I have to do to have all of them uniformly as a struck through text?

1 answer

1 accepted

0 vote

You have set the field "resolution" on these issues. 

If it's empty, Jira sees the issue as "unresolved" and will display that instead of an empty space. 

If the field is filled with anything, Jira treats it as "done" (unlike boards, which class the far right column as "done"), and puts a strikeout on the issue, as though it's being crossed off a to-do list.

My guess is that your workflow does not (always) set resolution as the issues are going into a status in the far right column.

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