Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,917
Community Members
 
Community Events
165
Community Groups

Why is it that the Name of Transitioner field doesn't get updated after a transition is executed?

Why is it that the Name of Transitioner field doesn't get updated after a transition is executed?

1 answer

1 accepted

0 votes
Answer accepted

How have you implemented the "name of transitioner" field?

How is that done?  The field appears in the field panel on the right, with value (None).

I don't know, that's why I asked.

It's a custom field your admins have added, I don't know why or how they've done it.

Name of Transitioner is not in the list of custom fields.  It must have come with Jira, since I'm the only admin and only user, and this is my personal account for experimentation, and I have no recollection of creating the field, and no reason to have created it.

It's not a field I can find in the Cloud systems I have access to.

Could you have installed an app that might have created?

I installed free Jira and free Work Management.

Well, I can't see it anywhere in any of our Cloud systems.  Can you tell us exactly where you are seeing it?  Screenshot?

I apologize--it is a custom field.

<phew> I was starting to think my "keeping up with Atlassian changes" regime was failing me on something!

This moves us on to the next step of debugging -  it's clear what the field is for, but the next thing to look at is what scripts/post-functions/listeners/automations might be trying to populate it are.

Since I created the field, and no other user has touched this private account, I'm sure I never configured the field in any way.  If I ever need it, I'll confirm this.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you