Why is My Atlassian account not connected to JIRA or Confluence login?

 

2 answers

This widget could not be displayed.
Pedro Cora Atlassian Team Jan 06, 2015

Marco,

Your account from my.atlassian.com is not the same that you should use for your JIRA Cloud installation. They are different systems. 

At this moment, it's not possible to have these accounts merged.

-- Pedro

This widget could not be displayed.

Hi Pedro,

 

Thank you for your quick reply. The reason I created a My Atlassian account is to be able to change the email address the invoices are sent to. Is there another way I can change this?

regards,

Marco

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

47 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you